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  • Keep in touch with your clients because if you did everything right, then they will be your list of repeat business. A number of owners see their clients every year, because clients always leave with an air of contentment.
  • One great way to keep in touch with your customers is by giving greeting cards or giving them a call from time to time to let them know that you still think about them .
  • Never be afraid to ask your customers for their feedback about everything from customer service to the cleanliness of the rooms and decors and accessories in their rooms. In fact, some owners have come up with a feedback questionnaire to gauge their customer’s thoughts and feelings
  • Have some souvenir items ready to be given to your guests when it’s time for them to go back home. This will serve as a memento of their great vacation in your house.Throw in a handwritten personal thank you note to make them feel that they are welcome to come back at any time.
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